Terms & Conditions

Welcome to RS Sakhiya Diamond. By accessing our website, you agree to the following terms and conditions

Quick Service Commitment

We strive to provide quick and reliable assistance globally through our dedicated team.
Note: Services may be affected due to time zone differences or public holidays.

Warranty Policy

We offer a 6-month warranty, which includes resizing, cleaning, and polishing.
External breakage, damage, or misuse is not covered under this warranty, and RS Sakhiya Diamond will not be held responsible for such occurrences.

Limited Warranty

RS Sakhiya Diamond guarantees products against faults due to poor workmanship. Repairs related to normal wear and tear will incur a standard repair fee.
Repairs conducted by any jeweler other than RS Sakhiya Diamond voids the warranty.
This warranty is not an insurance policy. Customers are encouraged to maintain personal insurance to cover loss or damage outside the scope of the warranty.

Guaranteed Purity

We guarantee that every jewelry piece matches the purity and quality claims made. Each piece is precisely selected to meet our high standards.

Exchange Policy

Exchanges are permitted within 30 daysof purchase, provided:

The original sales receipt is presented.
The item has not been altered or worn.
Returns will only be accepted if all the packaging inclusions are intact and in the same condition as received.
Shipping costs will be deducted from the exchange value.

Cancellation Policy

Orders can be canceled within 48 hours of purchase confirmation.
After 48 hours, cancellations are not accepted.

Certification

We provide IDI certification for all jewelry pieces to ensure authenticity and purity. The IDI (Indian Diamond Institute) is a government-acclaimed laboratory.
Customers requiring certifications from GIA, IGI, or SGL must:
- Inform us prior to placing the order.
- Bear additional certification costs.

Shipping Policy

For security reasons, we advise against disclosing the contents of packages on the exterior.
Customers must ensure proper packaging and insurance for all returns and exchanges.

General Terms

RS Sakhiya Diamond reserves the right to update or modify these terms and conditions at any time.
Use of our website implies acceptance of these terms.

For further assistance, contact us at: +91 99799 89971 & sales@rssakhiyadiamond.com

Thank you for choosing RS Sakhiya Diamond.